Guidelines for Management: If You Wonder if You Need to Apologize, You Do

IF YOU FIND YOURSELF WONDERING IF YOU NEED TO APOLOGIZE, YOU DO.

And sometimes when I didn’t wonder if I needed to apologize, I do.

Just because I’m responsible for someone else, doesn’t mean I have the right to mistreat them.

Sometimes employees engage in behavior I need address and get corrected.  As long as I do that fairly and respectfully, I do not need to apologize.

But, if I mess up (i.e. hurt someone feelings unnecessarily, speak in a demeaning tone of voice, etc.), I need to apologize.

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~ by Eva on March 3, 2014.

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